2 Days  

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introqaThis course is designed for Software Quality Assurance professionals who want to learn the  foundational concepts of software quality and the processes used to achieve high-quality software.

There is a lot more to software quality than testing! In this course, Quality Assurance is defined as (1) A planned and systematic pattern of all actions necessary to provide adequate confidence that an item or product conforms to established technical requirements and (2) A set of activities designed to evaluate the process by which products are developed or manufactured.

By attending this course, you will be able to understand both the theory and practical application of software quality practices. The course concludes with developing your own action plan for quality.

Who Should Attend

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Module 1 - Concepts of Quality and Quality Assurance (1 hr.)

Module 2 – The Role of Software QA (1 hr.)

Module 3 – The Basics of Process (1 hr.)

Module 4 – Process Assurance (1 hr.)

Module 5 – Developing Quality Requirements (1 hr.)

Module 6 – The Role of Standards (1 hr.)

Module 7 – Risk Assessment (1 hr.)

Module 8 – Root Cause Analysis (3 hrs.)

Module 9 – Process Definition and Improvement (2 hrs)

Module 10 – Software Metrics (1 hr.)

Module 11 – Software Configuration Management (1 hr.)

Module 12 – Reviews and Inspections (1 hr.)

Module 13 – Building Your Action Plan for Quality Improvement (1 hr.)